Privacy Policy

Last updated: November 2025

At Kashmir Travel Portal (“we”, “us”, or “our”), we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website www.kashmirtravelportal.com or make a booking through our payment partner Razorpay.

1. Information We Collect

• Name, email address, phone number, and billing details when you fill enquiry/booking forms
• IP address, browser type, and usage data via cookies (Google Analytics & basic WordPress stats)
• Payment information is collected and processed directly by Razorpay – we never store your card details or CVV

2. How We Use Your Information

• To respond to your travel enquiries
• To forward confirmed bookings to hotels, houseboats, taxi operators, and guides
• To send you occasional travel tips and offers (you can unsubscribe anytime)
• To improve our website experience

3. Data Sharing

We share your name, phone, and travel dates only with the service providers required to fulfil your trip (hotels, transport partners, etc.). We do NOT sell your data to third parties.

4. Razorpay Payments

All online payments are processed through Razorpay’s secure gateway. We do not store or have access to your debit/credit card information. Razorpay is PCI-DSS compliant and uses 128-bit encryption.

5. Cookies

We use essential cookies for site functionality and Google Analytics cookies to understand visitor behaviour. You can disable cookies in your browser settings.

6. Your Rights

You may request access, correction, or deletion of your personal data by emailing us at info@kashmirtravelportal.com

7. Contact

For any privacy concerns: info@kashmirtravelportal.com